Customer Testimonials
Top notch highly recommend recommended great people sales service parts overall great experience I would send people there, and I would buy many vehicles from this dealership
It was a very quick and simple process We walked out with a vehicle that fit our needs and had a great experience
The dealership is not nearly as good as Rahal was. Germain needs much improvement. They've lost employees and next they'll lose customers. I'll be one of things don't improve.
An extremely kind gentleman. The reason that we have purchased two cars now from the dealership.
Very good communication from Joey. Loaner car was very dirty inside and out. The quality of work was excellent.
Excellent experience - Our new Range Rover exceeds expectations and the staff at Germain were very professional.
Great communication, proactive approach, responsive to calls and answers any and all questions. Easy to work with.
Great communication and status reports. Accommodations required were handled adeptly It made the repairs much easier
Thank you for being my service adviser. Thanks to Jeff for all the help with a loaner car. The inventory on your lot is very impressive. See you next time 🙂
Russ was fantastic from start to finish. Very professional and knowledgeable Highly recommend this dealership
Excellent customer service by Zach VanAckeren ! A wonderful experience in purchasing our Range Rover. Nothing can replace the one on one personal touch. Thank you Zach for taking great care !!!
I had an exceptional experience at Land Rover North Hills thanks to James Buford. From start to finish, James demonstrated remarkable attention to detail, ensuring every question was answered and every option clearly explained. What stood out most was his genuine commitment—not just to making the sale, but to making sure I felt confident and informed throughout the entire process.
James's professionalism was matched by his warm demeanor. He made what could have been a stressful experience feel smooth and even enjoyable. He took the time to understand what I was looking for and tailored his approach to ... Read More DealerRater - Jul 28, 2025
The Salesman I worked with was GREAT. Didn't have any problem communicating. As we communicated thru email. Then when the final numbers were discussed, a call was made to insure All was good. Note - this was an Out-of-Town purchase. I live in VA.
Warming. They have techs that hot rod your vehicle , I have dash cams. That caught one abusing my car. Will never go back Avoid if you value your vehicle.
Just purchased my third vehicle from this dealership. The staff is very attentive and I am always treated with kindness, patience and respect, from sales to service.
I purchased a new Range Rover from this dealership. They went out of their way to make sure the experience was perfect in every way. The followup and service after the sale was excellent and I always was made to feel like a highly valued customer. They have always treated me well here, even way before I could ever afford such a car. I used to come here as a dreamer and was never treated like I didn't belong there. I have purchased several new cars in my life and this by far is the best experience ever. Every ... Read More DealerRater - Apr 16, 2015
I placed an order for a new 14 Range Rover over 3 months ago. After patiently waiting, I was told 3 days before arrival they wouldn't sell it to me. Apparently there hot over seas and because I'm in the car business they made the wrong assumption that that was my intention. I have owned several Rovers , 1 which I bought there. I was treated horribly and accused wrongfully. After they wouldn't sell me that I needed a car. I went to there Benz store. I agreed to buy a G63 and was given my purchase order. Once again the "... Read More DealerRater - Jan 31, 2014